Frequently Asked Questions


Below are some of the frequently asked questions for new customers, incase you're questions are technical you can check out our Knowledgebase section.

In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server's resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.

Yes! Our Pro and Business shared hosting plans allow you to host more than one Website, by adding secondary domains through your hosting control panel i.e. cPanel.

Yes, we offer a 100% Risk Free, 30 day Money Back Guarantee.

Yes, all our Hosting packages come with Unlimited Email Hosting. .

Once your payment is confirmed, in this case if payment was made offline, within ten minutes your order shall be sent to the email address used in registration/ordering of that product/service. However, if you paid via one of our payment gateways, then you should receive your order instantly to the mail box you used in registration.

Yes, you can easily upgrade to one of our higher plans at any time.

Yes, your data is a 100% secure and is backed-up every 5 days.

Yes, all our servers are protected by Clam AV.

While a Shared Hosting package cannot be used for this purpose, you can easily resell custom packages with our Reseller Hosting. To view our Reseller Hosting plans, click here.

No, at the moment, we do not provide ssh access. However, most of the tasks can be easily achieved using your Hosting Control Panel - cPanel.

Our Support team is always at hand to assist you. You can take a look at all our contact details here.